FAQ
(So, I always knew FAQ meant "Frequently Asked Questions" but did you know that when you say it out loud, it sounds like "facts".)
- Who is Viyay?
- What the hell is Canada doing up there anyway?
- How do I buy stuff?
- How do returns work?
- Why should I buy Viyay Comics?
- Can I get custom paintings?
- How much is shipping?
- How long after I buy a product before I receive it?
- Pseudo Legal stuff
Who is Viyay? Back to top
Viyay is the product of when Awesomeness met Radical and had a baby that was delivered by Jessica Valle at the hospital in her mind and it was a girl named Viyay and she was both awesome and radical, together.
What the hell is Canada doing up there anyway? Back to top
Beats me.
How do I buy stuff? Back to top
I use Paypal to process all transactions. You do NOT need a Paypal account to buy a painting and you can choose to pay with a credit card; all major credit cards are accepted by Paypal. Paypal is a secured site so you know your transactions are safe
How do returns work? Back to top
While I stand behind my work as 140.2437% awesome, if for some reason you are unhappy with your purchase then we can talk about it and work out a refund. There are some obvious prerequisites to refunds and they include that you return the product before the refund is issued and that the product is in reasonable condition. In other words, that the product is not being returned for some BS reason when really you just spilt your milk all over it. But yes, reasonable returns are something we can work out.
Why should I buy Viyay Comics? Back to top
Because they are awesome.
Can I get custom paintings? Back to top
Occasionally, I do custom pieces for people. If you are interested, please email me at: jessicaevalle@yahoo.com and let me know what exactly you want. I will email you back promptly to let you know if we can do it or not - either way, we'll work something out.
How much is shipping? Back to top
Shipping is a flat rate of $5 however the price has already been included in the price of the painting. If you are in a rush and you need something super-fast, email me and we will work something out to cover different shipping rates.
How long after I buy a product before I receive it? Back to top
Because I don't make the painting until you order it, you can expect about 3-4 days to make the painting, then I ship itground. The normal wait time from time-of-order to the day its delivered is usually about 10 days. If there is an unusually high demand and that day is pushed back, you will be notified of the new estimate before you pay.
Pseudo Legal Stuff Back to top
Yeah, we're working on getting a lawyer to draft up something a little more "solid" but we did some looking around, read other people's legal statements/policies and just kinda paraphrased them. We don't really see any need for some complicated legal statement, but just on the off chance that someone really tried to be sketch, we took this precaution. It is our understanding that "intent" goes a long way so we just wanted to make sure everyone was on the same page with our "intentions" below.
Acceptable Image Usage
We encourage people to download and share Viyay comics. Users may hotlink to Viyay.com and users may post these hotlinks anywhere except on the following:
- Sites pertaining to pornography
- Sites promoting racism
- Sites promoting terrorism
- Moveon.org (We just don't like them)
- Sites promoting criminal activity
Outside of the said exceptions, we encourage people to post Viyay comics on their blogs, personal pages, business pages - our only condition is that you use hotlinks provided and do not a) Modify the hotlinks. b)Save the picture (either locally or a server which you own or otherwise have access to) to be displayed in any other method than the hotlinks provided. c) Use Viyay images as part of your page design - either hot linked or hosted locally.
All of the artwork displayed on viyay.com is the intellectual property of Jessica Valle.
To clarify once again, you may hotlink with the links provided but you may not alter the hotlinks or otherwise copy for any other purpose than personal or Internet (obviously Internet is shared) viewing (eg. you may not save Viyay comic and then have them printed on to a shirt but you may post it on your blog) without permission from Jessica Valle.
Furthermore, of course this site is monitored and if we do find someone breaking these rules regarding hot linking or image usage, then a bird will poo all over your car just before you hydroplane and crash into the median. And that will happen right before we put a TERRIBLE image in its place leaving your sites visitors mortified at the depravity of mankind that someone would post an image like *that. That, or we'll just send our lawyer friend over to your house. So don't, just don't.